Cancellation Policy

Hotel Name: Royce Executive
Address: C S T Road, Kapadia Nagar, Bandra Kurla Complex, Mumbai 400070, India
GST Number: 27AAUFR9566J1Z3
Phone Number: 9897470135

 

We understand that plans can change, and we offer a fair cancellation policy:

Free Cancellation:

Deadline: Cancellations made at least 24 hours before the check-in date are eligible for a full refund.
Refund Process: Refunds will be processed within 7 business days to the original payment method.

Late Cancellation:

Charges: If a cancellation is made within 24 hours of the check-in date, the first night’s stay will be charged.
No Refund: The remaining amount, if any, will be refunded, excluding the first night's charge.

No-Show Policy:

Charges: Guests who do not show up without prior cancellation will be charged 100% of the booking amount.
No Refund: No refund will be provided for no-shows.

Early Departure:

Charges: Guests who choose to check out before the confirmed departure date may be charged for the remaining nights.

Special Cases:

Group Bookings: Group booking cancellations are subject to different terms, which will be communicated at the time of booking.

We recommend contacting us directly at 9897470135 if you need to modify or cancel your reservation. Our team is here to assist you in making necessary arrangements.